Privacy Policy
1. Data controller
In compliance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, users are informed that personal data provided through this website will be processed by:
Data controller: Florin Campan
National ID / Foreign ID (DNI/NIE): X7855464K
Telephone and WhatsApp: (+34) 605 46 29 05
Email: contacto@reformassueca.com
Activity: renovation services, repairs, maintenance, plumbing, electrical work, masonry, bathroom renovations, kitchen renovations, flooring, carpentry and full property refurbishments.
2. Purpose of processing
The personal data provided by users may be processed for the following purposes:
- To respond to enquiries received via forms, email, telephone or WhatsApp.
- To manage requests for information, quotations or site visits related to the services offered.
- To maintain necessary communication with clients or prospective clients.
- To manage the provision of contracted services.
- To comply with legal, tax, administrative or accounting obligations where applicable.
3. Personal data processed
The data that may be processed includes information provided directly by the user, such as name, telephone number, email address, property address (if required to assess a job), information included in messages sent, and any other data necessary to handle the request.
No specially protected data will be requested. Users should avoid sending sensitive information that is not necessary for the enquiry or quotation.
4. Legal basis
The legal basis for processing is the user’s consent when voluntarily contacting us, the application of pre-contractual measures when requesting a quotation or service information, the performance of a contract when a service is engaged, compliance with legal obligations, and legitimate interest in responding to communications and maintaining a professional relationship.
5. Data retention
Personal data will be retained for as long as necessary to handle the enquiry, manage the quotation, provide the requested service or maintain the professional relationship.
Where there is a legal, tax, accounting or administrative obligation, data will be retained for the periods required by applicable regulations. Once these periods have expired, the data will be securely deleted.
6. Data disclosure to third parties
Personal data will not be disclosed to third parties, except where legally required or when necessary for the provision of the requested service.
Certain technical service providers may have access to data required for website operation, hosting, email services, communication tools, consultancy or professional services related to the activity, always under the appropriate legal safeguards.
In the case of communication via WhatsApp, the user accepts the use of this platform as a contact channel.
7. User rights
Users may exercise their rights of access, rectification, erasure, objection, restriction of processing and data portability.
They may also withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise these rights, requests may be sent to:
The request must clearly state the right being exercised and allow the applicant to be identified.
8. Complaints
If the user believes that their personal data is not being processed in accordance with applicable regulations, they may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).
9. Data security
The data controller applies appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
However, users should be aware that no IT system or data transmission over the internet can guarantee absolute security.
10. Data accuracy
Users guarantee that the personal data provided is true, accurate and up to date. Any changes must be communicated in order to keep the information properly updated.
11. Minors
This website is not intended for minors. Minors should not submit personal data without the authorisation of their parents or legal guardians.
12. Changes to the Privacy Policy
The data controller may modify this Privacy Policy to adapt it to regulatory, technical or operational changes to the website.
The current version will always be the one published on this page.